Keep pets, children and objects away from the border for at least 24 hours. It will be hard to the touch at this point, but still needs several days to cure. Please keep pets, children and objects away from Decorative Edge Curbing equipment, and your new border while it is being installed!!! If pets or children damage border, Decorative Edge Curbing will make the necessary repairs if caught on time, however there will be additional charges for the repairs.
Sod laying, sprinkler work and landscaping can be started 48 hours after installation, however, caution must be taken as shovels, picks and wheelbarrows can damage the border for several more days. Caution any landscape contractor working for you about protecting the border from damage, use ramps to go over the border and never drive tractors or trucks over the border.
If it begins to rain within 4 hours after we leave the job, try to cover the border with plastic unless you have color added to curb. Make sure sprinkler systems do not come on for at least 24 hours.
Efflorescence (white powder substance) can appear on occasion and does not look good on borders. It is generated from water sprinkling systems and can appear after a rain. The intensity of efflorescence varies depending on the hardness of the water and the volume of water that gets on the border. If you are watering a lawn or new seedbed, be patient. Wait until your plantings get established, then let the border dry out and clean it with a 50/50 solution of vinegar and water with a light brushing, you may have to do this a few times. Once in a while borders with color in it may look “splotchy” for a few days while it is curing, this will go away after a few days.
Concrete borders, like any other type of concrete can and will crack. We experience very little cracking outside of the control joints that are put in our borders. If our border were to crack between the control joints within one year it will be replaced at no charge and is covered in our one-year guarantee.
When borders are installed on slopes or after heavy rains the border may cause water to pool. This can be fixed with simple drainage lines put under the border at the deepest point of the water, and are the homeowner’s responsibility. When a border is installed against an existing landscape there may be a need for minimal mulch/stone replacement and is the homeowner’s responsibility unless included in a bid from Decorative Edge Curbing.
Decorative Edge Curbing offers mulch, stone or landscaping replacement on a estimate basis only. Damage to sprinkler lines, telephone wires, cable TV, or other buried items by our equipment or personnel is not the responsibility of Decorative Edge Curbing. Although we will make every effort to avoid any underground cables we are aware of.
Your new border has a one-year guarantee against defects in materials and workmanship(cracking between control joints). It will be replaced at no charge if the materials we use or the way it was installed causes the defect. Snowplows, lawn mowers, and vehicles can run over and damage concrete borders or tree root cracks damage to the product in anyway will not be covered under the 1-year guarantee. If your border is damaged, we will come back and make necessary repairs, however, there is a $475.00 minimum charge for this service. However, colors & patterns may not match.
Decorative Edge Curbing will not change colors once the job is started with out additional costs to the homeowner. Additional charges may apply for removal of existing edging, landscaping and excessive tree roots.
Warranty & Care